Introduction
Traditionally, the primary role of health care organizations has been the delivery of health care services to the public. However, over the last few decades several changes have occurred in the medical field that requires health care organization to develop new ways of enhancing the quality of service delivery. For example, the current generation is more aware of health issues than it has been the case in earlier decades. At the same time, there are more chronic and life-threatening diseases and conditions affecting populations across the nation and the world in general than it was the case in history ( ...
