Essays on Hotel

The products and services provided in hotels, as a rule, are standard, but sometimes depending on the appointment of a hotel (business, rest) they can have specific nature. For me, the hotel is not just the place for a lodging for the night. It is the temporary house. The house in which everything is brought to perfection. And the most pleasant is that this perfection is not created by me. It isn't necessary to clean, bring things to the order. You can relax, you can behave more freely, it is possible to count on an invisible hand which will ...

Film Studies

In this essay, we are going to talk about a movie ‘Tape’ directed by Richard Linklater. In order to reveal the main idea of the movie, we are going to analyze it due to the list of following aspects: setting, characterization, plot, structure, a point of view, theme, etc. As there only three characters in the movie, we are going to choose one and provide his full analyses. In order to achieve the best result, we will provide a complete wide picture of characters’ relations with each other. 1. Setting The first scene of the film as all the ...

Introduction

Genting Singapore is an international hospitality company that deals with integrated resort development and gaming (Genting 2017). Specifically, the company builds integrated resorts and runs casinos as its core business. It also consults for the hospitality industry businesses and investments in the area of sales and marketing support. Besides, it offers information technology services such as software development, systems integration and maintenance among others. Its markets of operation include Singapore, Malaysia, Philippines, the Bahamas, Australia and the UK. The company that began as Genting International was first listed on the Singapore Securities exchange in 2005. It acquired the Stanley ...

Corpnet intends to increase the demand for its existing and new product in a specific market to achieve its goal to become the leader in the industry. The selection of market is the initial step to capture a wide market range in the region. The services offered by the company require contacting large size organization as these organizations need systematic hardware and software to do business smoothly. The city of Miami Beach is the most suitable market for offering high-speed Internet, business phones, and web-design services.

Market Overview

Miami Beach is located in Florida. It is a resort city as there ...

Improving the Operating Strategy of Marriott

Improving the Operating Strategy of Marriott The purpose of the report is to develop a recommendation for improving a company’s current strategy in order to remain sustainable in a highly competitive economic environment. The recommendation will be based on an analysis of both the external and internal factors that affects the company. This includes both qualitative and quantitative factors since the report is segregated into (1) environmental scan and risk analysis, (2) ratio analysis, (3) financial statement analysis, (4) weighted average cost of capital, and a (5) strategy development. The company chosen to be analyzed is Marriott International, ...

Through the Lens

Abstract Starwood Hotel and Resorts Worldwide, Inc is a perfect corporation to analyze using the Porter’s Five Forces strategy. Special focus is on the following; the company’s market, product differentiation, the uniqueness of the suppliers, and cost of change and how the competitors in the same market are performing. The analysis also unearths the competitive strategy used by the competitors and how it threatens Starwood Hotel. Starwood Hotels and Resorts Worldwide is in a vibrant market and due care should be taken while trying to analyze the firm. Due to this, we going to apply the Porter’ ...

Effectiveness of the Ways Hospitality Businesses practice Sustainability

The hospitality businesses use different strategies to be sustainable and achieve numerous benefits that identify the effectiveness of those strategies. It can be ascertained by the example of Greek eco-friendly hotels. They focused on the sustainability by initiating the energy saving programs and reduction in solid waste. In turn, the hotels not only saved money but also experienced reduction in satisfaction in level of operating costs and increase in reservations. Furthermore, green programs led to upgrading of environment and society. The benefits gained by the hotels indicate the effectiveness of the strategies (Kapiki, 2012). Bruns-Smith, Choy, Chong and Verma ( ...

The hospitality industry has a lot of wastage in general. It comes with the territory as they are in service of people. For example, restaurants, hotels, guesthouses, lodges, spas, and so forth have to provide hygienic facilities. A lot of water is used to wash linen and other products. Hence, sustainability is an important aspect that these industries have to address. The hotel industry is most probably the largest in the hospitality industry, one should, therefore, give it some thought here. First, a short description of what sustainability means in general could be helpful. The understanding is that sustainability ...

English

There are so many airports globally, that handle a large number of people than any mode of transport. Air transport has enabled the economic growth to most of these countries. They also operate at all times of the day yearly. There are several security measures in airports which have been there since long time ago. With the current revolution in technology all over the world, I personally agree that airport security should be increased. Comparing the rate of people traveling nowadays and a long time ago, the number has greatly increased as well as the number of airlines ("Global ...

1. Management Failure A closer examination of this incident shows that there is a management failure in several aspects. One of which is in its failure in its failure to train its staff in properly dealing with hotel guests and others who drops by the hotel. The lack of appropriate customer relations skill was its manifested when the convention exhibitor asked for an assistance about his packages. That is, the visitor requested if the first guest-service agent could call and find out about the package. It is noted that the service-agent remembers the arrival of the package, however, instead ...

1. Since food and beverage experiences are very personal, how do food service managers design programs that will please customers and keep them coming back? Ans. The primary purpose of food service managers is to ensure customer satisfaction. They ensure that the quality and standards of food and service are up to the mark and the programs are designed in such a way that the customers keep coming back. The programs should include proper training of the employees, effective and efficient supply change management, monitoring the methods of preparation, portion sizes and presentation of food, ensuring the safety measures, ...

Nanaimo Chamber of Commerce

2133 Bowen Road

Nanaimo, BC

V9S 1H8 Vice Chairman, Executive Director and President China Construction Bank No. 25, Finance Street, Xicheng District, Beijing, China, 100032 Dear Mr. Zhang Jianguo, It is our pleasure to have you as a noted guest at the annual trading festival held by the Nanaimo Chamber of Commerce. Following our phone conversation, I am glad to confirm that all necessary arrangements for your visit from February 1 to February 2 have been made. Please, find hereunder a detailed schedule of your stay. The lunch devoted to the annual trading festival will be held on February 2 at ...

The Greek islands have many opportunities for travelers, and it has become one of the most sought-after vacation spots in the world. These islands are historic for their beauty, with many worldwide travelers coming here for centuries for what th”ey believe to be healing properties. Recent visitors may or may not believe in healing waters or sun powers, but they are interested in a chance to be spoiled, get away, and enjoy the island’s vast natural offerings, as well as the luxuries of the sister islands and the ocean. Mykonos, part of the Cyclades island chain, is ...

Gender equality is an issue that has persisted throughout history and pervaded the same on one level or another. Throughout much of history, men have used religion, power and influence to subjugate and limit women. One might think that such a pattern would be tapering off and going away in the 21st century and within modern times. While many countries, including the one mentioned throughout this report, have been able to advance and progress in major ways, there are still a ton of opportunities to learn and grow.

Focus of Report

This report will focus on a specific country and a specific ...

Introduction

The Marriot International and Renaissance Long Beach Hotel has come under fire after the hotel received a lawsuit from two women over alleged sexual harassment claims. Luz Cuevas and Teresa Evangelista allege that different employees working for the hotel sexually harassed them on more than one occasion and that female workers from the Latin region have on several occasions been the targets for physical, emotional, verbal and sexual harassment by senior employees at the Marriot Hotel. The two women filing the lawsuit against the hotel are Luz Cuevas and Teresa Evangelista who work at the hotel as an on-call ...

Completion Date

CONTENTS I. Background3 II. St. Regis Mumbai: Strategy & Implementation: Overview...5 II.I. External Operation Environment: Opportunities & Threats6 II.II. Internal Operation Environment: Strengths & Weaknesses..7 II.III. SWOT Chart...8 III. St. Regis Mumbai Strategy: Evaluation..9 III.I. St. Regis Mumbai Strategy: Mission & Objectives9 III.II. St. Regis Mumbai Strategy: Business Model9 III.III. St. Regis Mumbai Strategy in Theory..10 III.IV. Recommendations11 IV. Conclusion..12

References.14

St. Regis Mumbai: Strategy Implementation Analysis I. BACKGROUND St. Regis has a global presence of 58 hotels in four continents: North America, Africa, Asia and Europe in 23 countries ("Global St. Regis Hotel List," n.d.). St. Regis Mumbai, one of St. Regis's hotels ...

Uuniversity’s Name

Joe’s Options Joe needs to ensure that he does not lose PENINSULA Hotel as a client, but at the same time cutting prices by 10 percent would be detrimental for his job prospects. Therefore, he needs to offer Bill with the advantages of renewing the contract with UWEAR. Joe has several options, he can promise that UWEAR will offer better customer services than Threads4U and convince Bill that the competition cannot match the service standards. After getting approval from the management, Joe can also offer revenue generating opportunities for PENINSULA Hotel such as company meetings, conferences, corporate lunches, ...

Module Code

Background Business Situational Context Hilton London Bankside is one of the Hilton hotels and resorts that offer hospitality services in the UK. It is accessible from London Bridge and equipped with state of the art facilities to increase its competitive advantage. The resort operates in a highly competitive environment which consists of other Hilton hotels. Nevertheless, product differentiation helps the hotel to compete favorably and maintain high profits. The goal of Hilton London Bankside is combating the high demand for rooms and offering its clients a comfortable stay. It offers complimentary services including fitness facilities and team building opportunities. ...

Titanic

The premise of Titanic is, of course, the sinking of the ship. It also involves Rose and Jack falling in love while on the ship.

Jack Dawson and Rose Dewitt Bukater are the main characters

The film has several women in it, including Rose, her mother, and the Unsinkable Molly Brown. The women do mainly talk to the male characters, but do have scenes with one another. Molly talks to Rose’s mother about general ship gossip. Rose’s mother speaks to Rose about their debts. Rose’s character is meant to represent the invisible lives women lead. Breaking away to be with Jack is meant to signify rejecting ...

Strengths of Sofitel Hangzhou Westlake 4

Weaknesses of Sofitel Hangzhou Westlake 6 Opportunities which Sofitel Hangzhou Westlake can Exploit 7 Threats to which Sofitel Hangzhou Westlake is Exposed 7 3.0 Strategy Proposed 8 4.0 Critical Evaluation of the Problems Identified 8

Using Six Hats Thinking Approach for Problem Solving 9

Blue Hat 9 White Hat 9 Red Hat 10 Black Hat 10 Yellow Hat 10 Green Hat 11 Application of Mintzberg’s Theory at Sofitel Hangzhou Westlake 11 Interpersonal use of Managerial Skills 11 Informational Role of Managers to Solve Problems 12 Decisional Role of Managers for Dealing with the Issue 13 5.0 Conclusion 13

References 14

Strategic Management Analysis of Sofitel Hangzhou Westlake in China ...

Payment methods and technologies have shifted a great deal over the years. Gone are the days where cash and check transactions make up the bulk of the give and take that occurs when people engage in commerce, travel and otherwise spend their money. Credit and debit cards have ruled the roost for a while but some new contenders are starting to emerge. The first major alternative to the conventional credit cards and other more traditional methods was PayPal (PayPal, 2017). However, smartphone-enabled technologies such as Apple Pay, Samsung Pay and Android Pay are starting to dominate the commerce and ...

Introduction

The issue of choice overload is a real concern in the hospitality industry in the modern era. The problem is informed by the broad range of options that the practitioners in the industry have. As a consequence the organizations in the hospitality industry have a difficult time making decisions due to the wide range of options they have informed from the contemporary trends. It is critical that when faced with so many choices it is extremely hard for an individual to reach a decision whether, in the hospitality industry or any other industry (Slåtten and Mehmetoglu, 2011, p. ...

Introduction

The term ‘social robot’ has become popular in the modern world and is almost being integrated into the modern day cultural constructs as usual. Lamers & Verbeek (2010) maintain that social technology is meant to invoke emotional attributes and to engage the human mind in a way that exceeds what is physical. Lamers & Verbeek (2010) argue that a robot is man’s effort at recreating his own self and it is with this semblance that the conceptualization of human-robot interaction has been captured. Dating back from the 18th century, inventors and scientists alike have been making numerous attempts at making ...

The concept of sustainability has gained impetus in recent years with corresponding penetration of the environment thought in tourism and hotel industry. With research studies revealing its positive impacts for the organization as well the environment, not going green does not seem beneficial in any way. Customers are the key to any business, and sustainability practices are likely to enhance customers' loyalty. A comprehensive research by Solomon et al.(2010) highlighted their willingness to pay for the sustainable business practices. As people have risen to the environmental concerns, a shift from 'consumerism' to 'environmentalism' is practical for brand management ...

Sustainability Report: FIA Formula E Hong Kong

Introduction In the modern business world, the issue of sustainability has been a major concern owing to the increased need to ensure environmental conservation. This has been amidst the need to lower costs for the purpose of improving profit and meetings the varying needs of different stakeholders in the business. Moreover, individuals, business organizations, and governments have continually prioritized the economic, social and environmental sustainability of business over any other business goals (Sebastian, 2015). Notably, sustainability has gained importance in the wake of various economic and ecological challenges. Traditionally, corporations around the world have merely been legal entities and ...

INTRODUCTION

Tourism and hospitality have formed one of the world's fast growing industry and expanding at a rapid pace. It is an appealing industry that positively contributed to economic growth of developing and developed countries. The hospitality industry remains the intensive key resource of tourism, hotel such as Waldorf Astoria Beijing takes up the corporate responsibility to balance the social, economic and sustainability needs of their business as well as the communities. This hotel has been awarded Traveler's Choice Awards: - Trip Advisor in 2013 (Waldorf Astoria 2016). If these hospitality industries do not support tourism then a negative impact ...

Introduction 3

Earth Hour at Hilton Woodland Hills 3 2015 Earth Hour Activities 4

Business Strategies and Commitments 4

Analysis: Significance of Earth Hour Activities 5 Application of Stakeholder Theory, CSR, and TBL Approaches 6 Stakeholder Theory 6 CSR 8 TBL 9 Conclusion and Recommendations for Sustainability 9 Hilton Woodland Hills/Los Angeles Earth Hour Commitment and Sustainability Report Introduction Hilton Hotels and Resorts, one of the leading and most prestigious hotels in the world, is the organization that will be tackled in this report based on its participation in the 2015 Earth Hour. Hilton Hotel is considered to be one of the titans in the industry ...

Technology Trends in the Hospitality Industry

Introduction Technology is a major driver of all business in the world today. The mechanization of services leads to short lead times and eventual savings in operational expenses. The savings in turn lead to an improvement in business profits. Technology is also a major driver of the current global nature of business. In particular, developments in the transport and communications sector play an important role in globalizing business. The connectivity of the world means that potential customers learn of new services and products as they arise and expect them wherever their location. Consequently, new technologies spread quickly and the ...

Discussion of Banyan Tree Green Homes Program

Banyan Tree Green Homes Program 3 Introduction 3 Concepts and Theories of Sustainability 3 Analysis of Banyan Tree Green Homes Program 5 Sustainability Motivations 6 Sustainable Business Practices 7 Benefits of Adopting Sustainable Business Practices 8 Challenges Facing Sustainable Business Practices 9 Recommendations 10 Conclusion 10

References 12

Banyan Tree Green Homes Program Introduction The hospitality industry is an important part of social, economic and environmental development given its role in leisure services and tourism throughout the world. Given the rapid changes observed in the industry, it is important to understand the potential threats that the various activities undertaken in hospitality ...

Part 2: Task 1

Premier Weekend Company: Premier Inn 3.1 Objectives

Launching a new 12 million pounds advert campaign

Encourage frequent visiting of customers to her hotels for short holidays Increase its brand in the leisure travel sector Promote the brand’s 29 British pounds per night entry-level price in the leisure sector 3.2 Promotional Mix for Premier Weekend The marketing promotion used includes products, pricing, promotions and place. As for the product, Premier Inn has been the producer of the best hotel and catering services in America with the white bread as its leading product. The ability to produce and offer these products and services has promoted her dominance in ...

Introduction

In its initial stages, the hotel industry provides renting space for people who were travelling from one place to another. The industry has grown exponentially into a flourishing service sector with revenues of billions of dollars (Prasanna, 2013). The hotel industry has improved its products. While it offered accommodation and food in the earlier years of the hotel industry, the hotel industry in the contemporary environment offers theme parks, conference facilities, lodging, cruise line, restaurants, and transportation among others (Prasanna, 2013). The classification of the hotels using the star system is also partly based on the products, services, and ...

I. Introduction A corporation is a common type of business organization in which its owners have the ability to use it as a separate, and distinct legal entity. One of the primary differences between a corporation and other types of business organizations, such as a sole proprietorship or general partnership, is that a duly formed corporation is, legally a person. Moreover, under the law, a corporation is a legal person who the owners, in essence, can control and direct to carry out a range of activities. To be sure, corporations are deemed to have a personality or personhood, including ...

Business Model

Business Model It was written by Teece (2010) that business models are crucial for entrepreneurs at the entry point because it provides them with an operations and value creation mechanisms that would help make sure all its needs are met.

Business Mission The business will be located in the North Ring area of Riyadh. The total space will be about 22,000 m2.

Target Market

The target market is the general hospitality industry, which includes high-end hotels, cafes and diners around the town. Some of these include Hotel Novotel, Mercure Value Hotel and The Ritz-Carlton Riyadh among others. Among the smaller ...

Q.1 The elements of the plaintiff’s claim for damages against the hotel as the employer include loss of income/earnings or economic loss and pain and suffering. The complaint against the animal keepers as guests is a breach of the duty of care constituting negligence. Examples of animal diseases that one may contract as a result of being around or handling animals include zoonotic diseases such as anthrax, brucellosis, leptospirosis, arbovirus, and Campylobacteriosis. To avoid infection by these diseases, the care that one should include the use of personal protective equipment such as boot, aprons, overalls, goggles and gloves, ...

Strategic Challenge for HR 2016: Manager Selection

The presented essay on strategic challenge for human resource is analyzed credibly where it gives clear outline on the importance of human resource in hotel and hospitality industry management as stipulated throughout the paper. From the start, it highlights the fundamentals of success in the hotel and hospitality industry systematically. The human resource department is introduced as the basic factor that directly affects the market share of an organization. In the body, the role of the managers in maintaining excellent image of a company is well discussed. It outlines different criteria adopted to get the perfect personnel that meet ...

<<Student Name>> <<Professor Name>> <<Course Title>> <<Date>> Branding Strategy: The Company plans to invest and efficiently manage its branding strategy to achieve its growth objectives. The core of the company’s success lies in implementing a relevant and coherent branding strategy. Defining each and every element of the branding strategy will enable management, customers and employees to understand what the brand vision is and what the company aims to achieve. This is really important if the company has to fight and grow in a competitive market place. ...

The narrator in the ‘What You Pawn I Will Redeem’, Jackson, tells the story of his life and the inability to complete school, his multiple marriages and several kids with different women. He explains how he ended up in the streets, how he uses his wits to win the trust of hotel managers for the use of hotel bathrooms and his close friendship with two friends, Junior and Rose of Sharon both homeless people of Indian-Americans. One day in their normal street adventures they come across a regalia that looked like his grandmother’s, and upon talking to the ...

The case involves a guest of the hotel in Jamaica, where a guest was severely injured while working out in the fitness center of the hotel.  

Issues:

What jurisdiction and law should apply for the case? The jurisdiction and law that should apply here is the Jamaican law, in Jamaica. The US law in Miami cannot apply because, as stated in 28 U.S.C subsections 1391(a), a US court only has jurisdiction in such cases over the defendants where at least one defendant is domiciled in the particular judicial district. This principle has been affirmed in the case of Steven ...

Introduction

The role of the front desk is essential in every hotel. All the operations of the hotel are dependent on the front desk. The guests must have to contact the front desk in order for the accommodation. There are several responsibilities of the front desk, which includes the booking of the room, the front desk registers all the complaints of the hotel, and they reserve the booking on the phone. The financial success of every hotel is fully dependent on the services provided by the hotel and the front desk. It is essential that the front desk provides the ...

Executive Summary

The proper analysis of both micro and macro environmental factors of a business is important since it keeps any particular organization ahead of its competitors and also ensures that operations are stable. The environmental analysis provides the business framework upon which the organization leverages for its strategic plan. It is important that companies keep in touch with various environmental changes that take place so as to improve the sustainability of their operations. The hospitality industry is among the sectors that face frequent changes in the environmental factors thereby triggering the need for global companies such as Hilton Hotels and ...

Elements of a Valid Contract

A contract is essentially a meeting of minds, which may only occur when the following five elements are present: an offer, an acceptance of the offer, an intention to form a binding contract, a consideration, and capacity. An offer represents an intimation of the willingness to enter a contract on given terms, and must be made with the intention to be binding upon acceptance. It must be definite and certain, such that it will not necessitate further negotiations prior to acceptance (Carlill v Carbolic Smoke Ball Co., 1893). It should also look like a contract in the estimation of ...

Abstract

The paper begins with a detailed introduction of Hotel Beacon and Lotte New York Palace, highlighting the frame of reference, the grounds for comparison and the thesis statement. The analysis that follows assesses the person-organization fit, the person-job fit, and the steps of recruiting, the applied cut-off, evaluation of abilities and personalities and finally the competency models that the firms use in the hiring process.

Introduction

The analysis presents a famous Hotel in New York, Hotel Beacon, and a successful restaurant, International House of Pancakes in Glendale, California, United States. Comprehensive qualitative interviews on the issues of recruitment and staff ...

Business

#1 The hospitality industry growth and the demand in the jobs for the hospitality management graduates are increasing all over the world. The main advantage of choosing hospitality management is that it creates the job possibilities in the different fields such as hotel management, hospitals and even in the financial institutes. (Reynolds) #2 The most interested segment of the hospitality management is traveling. The traveling plans are easy to plan and control as compared to other segments of hospitality management. Moreover, the traveling segment provides the facility to explore different attractive places and the constant increase in the tourism ...

Introduction – Case Background

The Regency Plaza is a hotel complex that comprised of 300 rooms and approximately 96 luxury condominiums. The project building was the combined structure of steel and concrete, which made the structure solid and reliable for mass capacity. The regulatory of the project, the Regency Hotel Group owns and regulates 24 luxury hotels that are situated in the prominent urban cities globally. They regulatory charges $550 each night for rooms and the Regency Plaza is the first condominium project of the entity. Discussing the role of Kris Hodgkins, the regulatory hired her services that were accountable for designing, construction, ...

In any type of company, one of the significant challenges for leadership is connecting industry knowledge and business analytics. Bartlett (2013) observes that these two components serve as the primary sources of information for decision makers. Managers generally hold much insight and wisdom in their accumulated experience, but unfortunately, any gaps in the facts are commonly filled with opinions (Bartlett, 2013). Instead of relying on subjective sources, leaders can utilize business analytics to validate new ideas and test industry beliefs (Bartlett, 2013). A starting point for effective business analytics is to recognize that data and information are not ends ...

Business and Law

BUSINESS AND LAW Introduction The breaching of contracts and denial of human rights have risen over the past few years due to the lack of enough knowledge. The paper covers several cases whose judgment is based on the Australian common law and consumer acts in the IRAC format

Question 1

Issue: Does Brenda have an action against Steven for the breach of contract? Rule: According to the Australian contract law, an anticipatory breach of contract can occur from time to time. An anticipatory breach of contract refers to where one party informs the other that they will not deliver what was ...

Question 1

This is the National Tourism Development Authority of Ireland working to ensure that Ireland is a highly-favored tourist destination and that it remains competitive in the global market. As the authority mandated with overseeing the performance and running of the tourism industry in Ireland, Failte Ireland's numerous roles are statutorily governed. The agency has such duties as stating operational and service standards of the tourism sector, registration of service providers, ensuring that necessary insurance covers for tourists visiting Ireland are provided, and setting environmental standards to be adhered to by businesses in Ireland. From the view of it all, ...

Implement and Monitor Work Health and Safety Practices

Written Assessment Learning Outline Within this resource, you will be covering the following key topics: Monitor and improve workplace operations. Plan and organise workflow. Monitor and support team members. Solve problems and make decisions. Using these key topics as a guide, you will work with your trainer/assessor to develop your skills and knowledge. The role of your trainer/assessor is to assist and guide you through your learning journey to achieve your goals.

Short answer written questions.

Projects As part of this written assessment you will need to access the following resources to support you in this assessment: E-Coach learning content Computer with internet ...

Lean manufacturing system

Lean manufacturing system is a systematic process that can be implemented to any well-organized system in order to pin point and eliminate the factors that are not valuable to the customer of the final product. The process of lean manufacturing systems itself was developed by Toyota Corporation (Lancaster, 6). The technique was quite effective which was very clear from the improvement in the revenues of Toyota Corporation after its implementation. And it is one of the major reasons that had helped in upliftment of Toyota Corporation from its crisis (Prakash, 4). But it seems that the application of lean ...

Digital Marketing: Mixed Mode Relationship (Hilton Hotels and Resorts)

Introduction Hilton Hotels and Resorts is a Hotel company and business with a global reach in the hospitality sector and offers hotel and resort services under the Hilton Worldwide brand. Conrad Hilton founded the Hilton Company and restaurant business in 1919 in Texas. Currently, the brand has spread all over the world under the flagship of Hilton Worldwide as the parent organization. In the United Kingdom, the company has its headquarters in London in Hilton London Tower. Hilton Hotels and Resorts in the U.K carry out operations in services such as accommodation, entertainment, and gambling. Most of the revenue ...

Quality Service and its Impact in the Hospitality Industry

In any service-oriented industry, delivery of good, quality customer service is the key to longevity. The question now is if the business can sustain giving consistent, high-quality customer service. Quality service, simply defined, is how a business brings forth their products or services on the highest possible scale in their effort to meet the customer’s demands and exceed their expectations (Kapiki, 2012). Delivery of good customer service sometimes differentiates one hotel, for example, from another and creates a lasting impression that ensures repeat business for that particular hotel. Due to the industry’s competitive nature, the impact of ...

Introduction

In the modern day, competition has led organizations to re-evaluate their strategies and identify new approaches to enhance their competitiveness. The need to improve the competitiveness of businesses has to the identification of efficiency improvement measures to enhance efficiency that leads to increased productivity and profitability of the organization. Junction Hotel is strategically located and it has operated for a long period. However, with the changing trends in the business environment, there is an increasing need to enhance their efficiency strategies to enhance their competitiveness in the business environment. Organizations adopt strategic approaches through effective management of human resource ...

Report Plan

Abstract The proper analysis of both micro and macro environmental factors of a business is important since it keeps any particular organization ahead of its competitors as well as ensures operations are stable. The environmental analysis provides the business framework upon which the organization relies for its strategic plan. It is important that companies keep in touch with various environmental changes that take place so as to improve the sustainability of their operations. The hospitality industry is among the sectors that face frequent changes in the environmental factors thereby triggering the need for global companies such as Hilton Hotels ...

Implement and Monitor Work, Health and Safety Practices

Paper Due Date Project I Guide for Work, Health and Safety Practices The foundation of the Queensland Reef Hotels and the success of the organization as the marketplace for quality and service lies in the core values of the company, which include the philosophy of “Our employees are our customers”, integrity and honesty. The philosophy of Queensland Reef Hotels embraces the belief that by taking care of our employees we will build a culture, which ensures loyalty and long-term relationships with all the stakeholders. This guide addresses three critical areas of this care: Work Environment, Health and Safety (WHS) ...

The considered fire emergency event was in the Rosemont Hotel located in the city of Chicago. The Rosemont Hotel is part of the Hampton Inn & Suites Hotel. The hotel is located 2.5 miles from the O'Hare International Airport 17 miles from the downtown of Chicago. The nearest fire department station is located in the International Airport with a 7 minutes range. The event was last August 04, 2016 and affected one floor of the hotel (Armentrout, 2016).

The Rosemont Hotel fire steps were the following:

Incipient Step: In this phase, there are no flames, there is a little smoke, the temperature is low; a lot of combustion ...

Introduction

Statements made prior to making a contract, as a rule, are not binding for the parties. At the same time, false or misleading statements made with the purpose of inducing another to enter into a contract can be found invalid, giving an innocent party the right to various remedies under the law. Under the common law, a victim of misrepresentation may be entitled to rescind the contract. Legislation, such as Australian Consumer Law, sets a pecuniary penalty in the event of breach of any of its provisions relating to consumer guarantees or false/misleading statements. Thus, the relevant case law ...

Introduction

Tourism has many definitions, which include traveling for pleasure purposes. Tourism, according to World Tourism Organization, is defined visiting and staying places away from our normal environment for a period exceeding one year for leisure or other business purposes. Tourism can be either domestic or international where implications are on both the host and source countries. Today, tourism is among the major sources of revenue for most countries and has a great impact on the economic growth and development of nations. The hospitality services, transport services, entertainment venues, as well as goods bought by tourists are among the sectors ...

Customers all over the world require a variety of services and goods to satisfy their day to day needs and wants. Both goods and needs are designed by marketers to fulfill the unique taste and preference of customers. However, services and goods differ in various ways and the common factor that distinguishes a consumer product from a service is tangibility. For instance, when a customer buys his favorite brand of shirt, he can feel, handle and ultimately consume it by wearing. On the other hand, a tour service a client gets from a tour operator can neither be felt ...

Intercontinental Hotels Group

InterContinental Hotels & Resorts – Brand Overview InterContinental Hotels & Resorts is a luxury brand, which offers upscale hotel services to its highly valuable, premium, and high-end customers. It has more than 17,109 room in 200 hotels altogether in 75 countries across the globe. InterContinental Hotels & Resorts are pioneers in the luxury hotel industry. The parent company of Intercontinental Hotels & Resorts is InterContinental Hotels Group commonly referred as (IHG). Apparently, with almost 710,000 room in 4840 properties of resorts and hotels in across 100 countries, IHG is evidently marking its dominion in the hospitality industry while upholding the title of ...

Digital Marketing: Mixed Mode Relationship (Hilton Hotels and Resorts)

Introduction Hilton Hotels and Resorts is a Hotel company and business with a global reach in the hospitality sector and offers hotel and resort services under the Hilton Worldwide brand. The Hotel company and business were founded by Conrad Hilton in 1919 in Texas but has spread all over the world under the flagship of Hilton Worldwide as the parent organization. In the United Kingdom, the company has its headquarters in London in Hilton London Tower. Hilton Hotels and Resorts in the U.K carry out operations in services such as accommodation, entertainment, and gambling. Most of the revenue gained ...