Issues at Kaluyu Hospital: Case Study
1. The case of Kaluyu hospital highlights a slew of anomalies in organizational culture and practices that demoralize employees. First and the foremost, there is a lack of transparency in rewards and performance system. The credit of the patient care usually goes to the doctors despite the fact that nurses do all the work. The partnership of doctor and nurses, one of the fundamentals of quality care, is in trouble. Research reveals that these types of conflicts often lead to serious long-term issues. If it continues unabated, it is likely that the organization will witness high turnover, low job ...