Introduction
Marketing refers to the process through which a product or service value is enhanced to potential consumers. Nonetheless, the concept is further defined as a social process through which individuals create or exchange products and value with others to obtain what they desire. According to Mkt100 Textbook (n.p), marketing is considered to play a significant role in satisfying customer needs and wants. Increased competition characterizes the current business setting, and consumer tastes are experiencing continuous change. For sustainability purposes, organizations cannot assume the trend as they will experience decreased revenue and loss of customers. This paper seeks to give ...