CHANGE MANAGEMENT
Introduction “Change management is referred to as the process of initiating, implementing and controlling change in an organization” (Kneer, 2013, p. 3). Managing change is a unique task that requires a set of skills and procedures in order to ensure success through attaining a specific goal. The starting point of change is the definition of a problem that an organization may be experiencing at a given time. After a proper analysis of the issues at hand has been made then the management team develops and selects a workable strategy to solve the problem either existing or anticipated. “Human beings ...