Introduction
This report is about Northumbria Country Foods (NCF), a family run company dealing with the production of traditional and contemporary English food, with ten years of experience in the industry. However, despite tremendous performance in the past, the company is experiencing many challenges in the management of its information. To remain competitive in the market, NCF has to understand the changing needs of its customers and embrace a system that can support achievement of its goals. The accounting system used by the business is ineffective, and most of the records are managed manually. It is for this reason that ...