Psychology: Exploring the Relations of Micro Expression to Professional Performance
Psychology: Exploring the Relations of Micro Expression to Professional Performance
According to the studies conducted by Albert Mehrabian in 1971, in communication process, around 93% of human communication takes place through non-verbal mode. He divided the communication process into three parts; words (7%), tone of the voice (38%), and body language 55% (Mehrabian, 1981). Among non-verbal modes of communication the commonly used mode is the facial expressions. The face of the person expresses his/her emotions. Yet, some part of emotions is sometimes not clear to everyone. We all are not experts in identifying each and every expression of the ...
