Essays on Opaque

The 2-year child has complaints of the ear that have deprived him of sleep due to the associated pain. There are two possible diagnosis in this case; on one hand the patient could be having a swimmer’s ear condition also known as the acute otitis externa which usually a condition that causes, inflammation, irritation as well as infection on the ear canal that runs from the eardrum to the external region of the ear (Burns, Dunn, Brady, Starr & Blosser, 2013). The condition is characterized by the production of an odorless clear discharge from the ear which can advance ...

Keywords: Complaint handling, Customer loyalty, Service failure, Service recovery, Transparency

Introduction

One of the primary goals of business organizations is to provide effective customer service to ensure that they retain their existing customers and attract new customers to the business. Retaining the existing customers shows customer loyalty. Achieving customer loyalty is critical to the success of organizations because it helps them to maintain their share of the market. However, the imperfect nature of organizations means that service failures occur at times, and this has a negative effect on customer loyalty. Service failure refers to the occurrence of errors in the ...

Ultraviolet light (UV light) is a type of electromagnetic radiation that is located between visible light and X-rays in the electromagnetic spectrum. It is invisible to the human eye, and has a frequency greater than that of visible light but lesser than X-rays. It has a wavelength ranging from about 10 nm to 400 nm (ISO, 2007). UV light is a part of the radiation that comes from the sun. It can also be produced artificially by electric arcs, black lights, tanning lamps and mercury vapor lamps. The name Ultraviolet literally translates to “beyond violet”, as it has a ...

Environmental Sustainability and Its Potential Influence on Business in the Netherlands and China

In this paper, I will first describe the background of Dutch environmental legislation, making references to the historical reasons for its development. Then I will do the same activity for the current Chinese environmental laws, also referring to its historical issues. Next, I will compare key aspects of both policies and draw conclusions as to their effects on business and country growth.

The Netherlands

Jamison, Eyerman, Cramer, & Læssøe (1990, p. 121) indicate that the history of environmentalism in the Netherlands is very much interconnected with international developments since the 1960s. As such, the new environmentalist movement has significantly influenced ...

Introduction

Sexuality refers to sensation and linked closeness between two human beings. In psychological terms, sexuality is the way through which people make an expression of the completeness of love between a woman and a man. In biological terms, this is the means through which the conception of a child occurs and the ancestry is passed over to the next generation. The purpose of this paper is to look at the issue of public expressions of sexuality concerning the law in the United States. In this paper, is going to be established that public expressions of sexuality in the United ...

Volkswagen Scandal

Dear XYZ, In response to the work assigned for preparing a report on Volkswagen emission controversy, please find enclosed the detailed internal report containing my findings and recommendations pertaining to the issue. As I found, the company is going through the tough time when it is facing actions from the regulators and other agencies for violating the emission norms of the different countries. Also, there is a big blow to credibility in the eyes of customers. Concerted efforts of all the stakeholders are required to tide over the crisis. Based on the sources I referred to, the report goes ...

Introduction

This essay presents 15 photographs of the refrigerator interior with items naturally arranged as they would appear during normal circumstances. I used android camera phone without flash so not to distort the view. The succeeding pictures will be present minor changes because I added some items of different shapes and sizes on various locations inside the refrigerator. The pictures were taken in the kitchen under normal electric lighting conditions present in the house. No other artificial light source was used in the pictures aside from the white fluorescent bulb on the ceiling.

Thesis Statement

Normal electric lighting poses a risk of ...

Until today, over 2000 minerals have been discovered, and constantly on a daily basis, new minerals are discovered. Minerals just like matter is made up of atoms of elements arranged in a particular way together with a definite chemical composition. Notably, minerals are aggregates of nearly all rocks found on the earth’s crust. Geologists define minerals as inorganic materials on and in the earth’s crust with a specific chemical composition. Most minerals are always naturally occurring and it is worth noting that nearly all the minerals contain crystals. This is attributed to the fact that mineral particles are usually arranged in a ...