Question for Review of Organizational Behavior
Question for Review of Organizational Behavior
Introduction
Organization behavior has become a crucial aspect that determines the morale, motivation, and performance of the workforce. In this paper, we define some of the essential terms used to describe the organization behavior. They include mood, emotion, emotional intelligence and emotional labor. Also, the paper analyzes why emotional labor manifests highly in the healthcare and education professions as well as its resulting implications on the workforce.
Body
Moods can be described as less intense emotional episodes that can be expressed as a mental or an emotional state but are not directed to anything in ...