1330 S.W. 31st Avenue
Miami, FL, 33144
Kathleen Tate Marketing Manager Solar Energy Society 182 Jacaranda Avenue
Miami, FL, 13212
Dear Mrs. Tate I have received your letter dated June of 10 with a lot of regret since our company aims at providing the highest quality service to our clients in good time. I would like to reassure you that the problems will be solved immediately and your company will receive the shipment in good time. The errors occurred because Sanders Printing Company had in its employ a very careless supervisor who has since been sacked. I will personally supervise the re-printing ...
