Essays on Process Management

Position: Marketing Director

Description: Although I joined the company as an Analyst, I was promoted to lead the marketing division of INFITEC GmbH globally, based on my performance. In this elevated role, I was directly responsible for opening offices in China, USA and Russia, as well as finding strategic partners in the EMEA region for home cinema and system integrators in the B2B area. At present, I manage a team 4 people in Germany and report directly to the CEO and the Managing Director. Listed below are some of the projects I have been involved in as part of this role. Project ...

Business process

Introduction This paper mainly talks about the business process of several businesses. It shows the main business process steps which should be used in order to generate profit in a business. It also gives solutions to different business problems so that entrepreneurs can have a clue on what steps to take in their business process in case of a certain problem.

Business Process

A business process is a set of activities or tasks that when completed they will accomplish the organizational goals (Dumas, La Rosa, Mendling & Reigers, 2013). It starts by characterizing the strides it takes to complete something, enhancing those ...

Wayland Baptist University

Public Administration Capstone PUAD 5340vc01 Abstract This review presents the book Managing performance in the Public Sector by Hans de Bruijn, summarizes and analyzes it. The book discusses the issues that arose from ineffective performance measurement and offers ways to handle these issues and mitigate their negative impact. Having analyzed the real-life cases and the extensive literature on the topic, Hans de Bruijn describes the perverse effects of performance measurement on public organizations and the quality of their services. The author proposes the use of design principles that will improve the system of performance measurement. These principles are variety, ...

The U.S army has for a long time used the Standard Army Retail Supply System (SARR) in its logistical planning. Stakeholders have, however chosen to make changes, with the army now employing the Global Combat Support System-Army (GCSS-Army) for its logistical and supply needs. This is a considerable change to the organization and possesses a challenge as to how the change can be managed effectively. This paper looks into the best possible approaches for the U.S army when adopting this change in logistics and supply. The U.S Army reports to the department of defense. The army is organized into ...

Question 1

a) Information Systems for an Airline: Airline industry has been utilizing the merits of computer based information systems to provide a better class of service for its customers, since the 1970s. These industries had invested a lot in transaction processing systems and management information systems since then. Even though decision support information systems is still at its infancy in Airline industry, latest studies have revealed their importance in fixing business related parameters of Airlines (such as Airfares) in improving their business value without making unnecessary compromises in profits . Integration of decision support systems with either of the aforementioned information ...

When writing any information relative to cause and effect, there has to be clarity with a specified purpose in mind to include the audience who will be addressed, the subject matter, and finally the cause and effect relationship that will be discussed. The presenter of the information must be able to identify the cause and effect relationship and how it exists. But before beginning to write the essay, report, or memorandum, the writer must know what the definition of cause and effect. A cause is what causes something to happen and an effect is what happens because of the ...

Introduction

Quality management (TQM) refers to an integrated approach developed to improve the quality at every level of the organization. It is a systematic quality improvement tool to achieve the purpose of performance improvement in terms of quality, productivity, customer satisfaction and profitability. It focuses on the continuous process improvement in the organizations to offer high customer value and meet needs of the customer. Four main factors are linked to the TQM strategy, such as customer satisfaction, employee involvement, managerial leadership and process improvement and control. The organizations that give preference to quality are needed to identify customers, their needs ...

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Introduction – Business Idea

Coffee Bean Importer (CBI) is the core business idea for the project proposal. CBI will be developed as platform where International vendors can come together to do business and list products, identify potential customers and generate sales leads. CBI would enable potential customers to browse through the variety of product listings, contact vendors, purchase products and get those delivered to desired location. The core business functions for CBI include vendor management, product management and customer management, while the support functions include sales, finance and accounting, human resources, ...

A business process management IT analyst constantly evaluates the production process of a company to ensure that it is up to the required level. He formulates new strategies to improve production and profits and develop the required processes and production procedures to ensure that the company cuts on production costs. Constant evaluation makes sure ineffective processes; equipments and members of staff are changed to improve profitability. He also leads and guides the team on the best production processes. This makes a business process management IT analyst an important part of the company as they directly impact on the profitability of the ...

Management practices of planning, leading, organizing, staffing and controlling are implemented in the workplace in diverse ways. Good management is evidently linked with superior performance and it is reasonable to expect any firm to make any practices a preference. Notably, the techniques of good managerial practices are available in the public domain and are incredibly accessible forms. Arguably, planners manage resources like; time, land, money and infrastructure. It is fundamental to carefully identify resources, conflicts and constraints (Nikolova, 2012). For instance, on land use, the management may identify areas that are inapt for certain categories of development due to various ...

Integration of Information System within the Organisation’s Operations with particular focus on CRM, Supply Chain, and Knowledge Management:

In order to start its business in UK the Bakers Square will have to take some important decisions regarding the operations of the bakery and restaurant. Some of important aspects in this regard are of supply chain management, Customer Relationship Management (CRM), and knowledge management. For this purpose, it is important for the management of the company to apply the business process management approach to manage the operations (Rosander, 1992).

Important domains or business functions which are involved in the business of the Bakers Square are as follow:

- Retail operations and management - Human resource management - Marketing and Customer Relationship management - Purchasing and Supply Chain Management In order to come ...

Suggested improvements to the initial system

A quality management system is a set of standards and requirements that should be followed in order to have quality products and services. It has various components that will have to meet. It has responsibilities of the staff, structures and processes that should be followed. The most important factor that should be taken into consideration is to have the quality standards integrated with the culture in the organization. The organization standards should not come up with a totally new concept. This will require that the culture that has been followed should be adopted in the quality model that the organization is ...

Chapter 7 Classroom Process Management

What are the three elements of “process management”? Design Control Improvement (never ending) (inputs) (such as reduce variation) - Design ensuring that the inputs to the process, such as materials, technology, work methods, and people are adequate, and that the process steps are well-defined, mistake-proofed, sequenced properly, lean, and understood for consistent and effective execution. - Control assessing whether the process performed as planned and the process output is on target. - Improvement continually seeking to achieve higher levels of performance in the process, such as reduced variation, higher yields, ...

Introduction

Project and process management is concerned with the acquisition of skills necessary in the initiation, planning and control of either a project or a process. The project can be described as a means of solving a problem, through the execution of a set of interrelated activities, planned and carried out under control to achieve the desired end. The process, on the other hand, is made up of a series of interrelated activities carried out towards the attainment of a desired outcome/goal. A process can be repetitive as is often occasioned in manufacturing plants where a certain process is applied recurrently with the aim of achieving a desired product/ ...

Management

Management

Overview of the Home Depot and Interconnected Retail

The Home Depot and Interconnected Retail is one of the world's largest improvement chains. The management of the organization that included the senior leadership on the ground majored on a discussion that would best navigate the new and interconnected world of retail. The organization was founded in Atlanta, Georgia, where it first opened its first stores in 1979. The interconnections that have been created have worked to ensure that the organization grows to many areas to capture a wide platform of consumers who are considered as the main factors within the supply chain. In an effort to create a change ...

SIX SIGMA

- Introduction: Different scholars have presented several definitions of Six Sigma, so much discussion some time make the concept blur. Is the Six Sigma is utilized as a quality goal the in true mathematical terms the meaning of Six Sigma is to take the product close to the zero error, defect or mistake. Zero does not mean exact zero, but it represent 0.002 mistakes per million defects. This process is highly disciplined, which encourages and helps corporations to give their focus on manufacturing near-perfect services and products. Six Sigma is a statistical term through which organizations measure that how far ...

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Current strategies

After its fast expansion in the earlier years, Monster Worldwide incurred costly mistakes in their selection of markets where to open physical offices. Deteriorating revenues forced it to regulate its own expansion programs and rationalize market selection strategies. It realized that certain markets failed to live up to their expectations in withstanding deteriorating market conditions. As a result, it cut down on non-profitable regional offices as part of its current strategies of rationalization and cost-cutting. It sold its Careers-China and similar operations in Latin American and Turkey in 2012. It cut down its workforce in North America and Europe ...

Background

BMW was awarded the 'Outstanding Corporate Innovator (OCI) award in 2002 as a result of outstanding and innovative growth strategies. “This award was the culmination of continuous innovation, product development and brand loyalty exhibited and the company “(Oswald, 2002). This award came as a major milestone for the company that had been on an innovation and growth strategy to further its overall company long term objectives. Most industry observers expected that such an award would further assist the company reposition itself as a leading player in the automobile industry. However, this global recognition was not without its challenges that most global corporations ...

Process Management

A Quality Management System (QMS) is a set of coordinated activities, involves the business processes of an organization to achieve the objectives of the organizational quality policy and continuously improvement. From the various components of the QMS, the main or core components include, the resource management, time management, cost management, customer focus, continuous improvement and process management. However, one of the studies describes the core components include, the process management, performance measurement, information management and results including the audit of the metrics and processes. The ultimate objective of the process management is to get the requirements of the customer and ...

Introduction

Quality assurance is of utmost importance in the health care sector. The main reason is that this sector deals directly with saving human life. As such, there is adamant pressure that the services that are offered are quality to the extent that they can safeguard human life. As such, hospitals are among the primary facilities that are vital in this sector. Therefore, the report shall evaluate quality assurance as applied by Valley General Hospital, Monroe, Washington. Quality department is tasked with the responsibility to ensure that the hospital conforms to the best quality expectation. As such, the firm ...

INTRODUCTION:

Process management, project and system management are seen, as the best way to improve the business productivity (Miers, 2006). Project and system management allow the businesses to enhance the business productivity by reducing the cost, increasing the efficiency and capability to turn the business immediately. A business success hugely depends upon the people it takes to work, the way they perform together, the advance technology and system they use, and under what conditions these performance goals work (Dabaghkashani, Hajiheydari, and Haghighinasab, 2012). This report has discussed the importance of project management, process and system management in businesses and their ...

Introduction

Internal business in Salvation Army is part of the sections within an organization’s framework that enables the institute (movement) to draft and foresight the internal operations. Ideally, each section of an organization’s framework is defined and has an objective towards which it operates. Internal business process objectives are numerous. However, there are some which are outstanding. This essay aims at identifying these objectives. In addition, it aims at identifying the expected level of performance for each one of them. Proposed methods of performance measurements will be identified. Conclusively, the essay will suggest programs necessary for the objectives ...

Management of Projects, Processes and Systems to Develop Business

Management of Projects, Processes and Systems to Develop Business

Introduction

The key to success in any particular business organization tracks back from active management of Projects, Processes and Systems since a proper continued guideline in the operation of the transaction in the institution builds up strength and more vigor for it to proceed. For an organization to successfully accomplish their goals and objectives in business, several key areas need an acute and though study. These areas are project management, management process and management of the systems in the organization. Young (2010) shown that proper management of the systems in the business ...

I confirm that this is my own work and is the final version. I have acknowledged each use of the words or ideas of another person, whether written or oral.

Business Internal Assessment Proposal and Report

Research question Should Embassy India outsource its IT services? The question provides a sufficient platform to analyze Embassy India and determine whether outsourcing its IT services is economically viable for the organization. Embassy India is a middle level organization that specializes in retail operations. The organization’s IT services are currently supported in-house. This research question probes the pros and cons of outsourcing IT services to an external vendor ...

Introduction

This paper seeks to investigate the change management processes that have taken place at Starwood, a leading hotel and leisure company in the globe. The investigation seeks to understand the specific types of organizational changes that have taken place at the hotel chain and how it has subsequently reacted to these changes. In particular, the paper seeks to evaluate the extent to which the company has adopted the six sigma concepts of process management and the subsequent results that the company has experienced as a direct outcome of this adoption. The paper also includes a strategic plan which has been designed as a ...

Business Process Management

Abstract The literature review on the topic of enterprise resource planning (ERP) of business process management (BPM) as part of information systems (IS) strategies in South African businesses covers both scholarly and professional management discussions about outsource administration of IT systems operations. The rise of outsource IT in the business sector is predicted to realign business and trade into the future. The trend in emergent market outsource IS data management in and by South African firms is fast becoming a lead topic in a nation formerly characterised as an industrial economy with developing country challenges. The enactment of South ...

Introduction

Operations management is the activity of management of the resources used in the production and delivery of goods and services. All business organizations have a dedicated function for this activity called the operations functions. The identity/title of the personnel responsible for this function changes with the type of industry they are involved in, for instance a distribution firm has a fleet manager, an administrative manager in a hospital or a store manager in a supermarket.

Question 1

The operations function is one of the three core functions in an organization and works complimentarily with the other two functions of product /service development and the marketing function. CDS ...

As part of QUT’s plan of establishing a $230-million Science and Engineering Centre at the center of the CBD Gardens Point Campus, a Process Innovation Centre will also be established. This will be in alignment with the faculty’s vision, which is to influence the future environments of BUI through the innovation provided to businesses and communities and through advancements in the fields of science and engineering.

Roles and Responsibilities

Roles and responsibilities are especially important in the governance of an organization or an organizational initiative as they provide guidance on who the members of the organization or the team should report to; ...

INTRODUCTION

The purpose of this study is to evaluate the Christian values of Truett Cathy and how it impacts the organization i.e. Chick-fil-A. This will significantly help in demonstrating the consistency and the proper application of Christian values within a workplace. To achieve the success, it is essential for the organization to have an effective and influencing culture that motivates and encourages the employees to work for the betterment of the organization. Moreover, the study would also focus on identifying the relationship between the Christian values of Truett Cathy and the major operations decisions i.e. Process, Quality, Capacity and Inventory.

CHICK-FIL-A ORGANIZATION

Chick-fil-A ...

Operations Management for Garden Gallery

Introduction Working for Garden Gallery (a commercial shopping centre) for three years as a Strategic Communications Expert has allowed me the opportunity to interact with all the departments in the organization and to observe the mechanisms and the processes involved in the operations management system. Likewise, while developing the internal communication flux within departments of the organization or for various processes, I had the opportunity to observe and evaluate in – depth the operations performance measurement system used in the organization. Based on my evaluation I have identified that the operations performance measurement system (meant to generate operations performance improvement) currently ...

1. introduction and OBJECTIVES OF THE PROJECT Organizations in general and project management organizations in specific are facing immense competitive pressures from both internal and external environments (Harrison, & Huntington, 2001). Organizations in order to maintain the competitive advantage or even survive have to evolve strategically that provide business interconnected bonding between the environment as well as process; hence, social and technical bond (Van Marrewijk, 2007). AGI being an International civil and electromechanical (EPC) contracting company has stake in the construction industry specifically in the mega project such as installation, commissioning, operation and power stations maintenance, oil and ...

Studying business and economics at my undergraduate has been very helpful to me. It has helped me learn the different ways through which I can improve the business that I am involved in, I can also make decisions from an informed point of view rather than just making blind decisions. Furthermore, the skills gained can make me a better entrepreneur (Gary, 2009, p. 1). In terms of decision making, I have learnt on how to react during critical times and the knowledge and the ability to think critically, beyond the superficial (Process Management International, 2012, p.1). As such, rather than ...

Over the years, participative democracy has been thought of as the ideal decision making style in the organizational setting. On the contrary, this style of decision making has no place in the contemporary business practice (Cumbers & Mcmaster 2012). The major reason why democratic decision making is not ideal is the fact that it undermines successful management. Democracy, in its raw sense means majority rule. The word was coined in ancient Greece and was used mostly in a political sense to refer to a style of leadership where one rose to power by virtue of being selected by the majority through ...

The article basically covers the journey towards electronic medical records (EMR) from the paper based health recording. It notes that America leads in healthcare expenditure in the whole world despite the fact that close to fifteen percent of citizens are uninsured. In addition, another twenty percent of the citizenry remain underinsured. High healthcare costs are associated with related inefficiencies, errors and fraud within recording systems. The author observes that electronic medical recording systems would effectively reduce these costs. EMR works by storing one’s personal and health data within an electronic database. As such, the information would be ...

Executive summary

With better tools to manage performance, there is bound to have increased time for performance management and also more success in sales. With customers looking for more answers to their problems, there has been a need to have integrated approach towards management and control of sales. Customers are no longer interested in sales alone but in complete advice on the product and how they are getting the value from the product which they are adopting. The process management is an important component in any organization as it helps to increase productivity and increase sales. Business redesign helps to have new ...

Concepts & Theories

This case is about the company called “Unicon Concrete Products”, which is operating in Hong Kong. They are working as suppliers in constructing industry. Unicon Concrete products are producing four different products but they are facing increase of demand on two of their products and want to increase their production. Further in this case I will discuss main concepts and theories of operations management and discuss strategy of this company. We will evaluate their current strategy, operating environment, operations and quality control system and help them choosing best way for implementing future plans. Following report will be discussed ...

Effective Change Management: Ensuring Alignment of IT and Business Functions

This research was conducted by William A. Yarberry, Jr. the author identify change management as a core general control needed in information technology in order for the business operations to be supported in any enterprise. He further appreciate the fact that the mechanics through which effective change management can be implemented and monitored call for attention to detail, apart from the support from business unit management, users, and IT. Therefore, after researching on this issue, the author identifies two features of an effective change management. One of the features is how it works at the basic level. Consequently, at this ...

Abstract

This paper tries to offer a summary of three key literatures, which have emerged within in the agency theory and corporate governance field since Jensen and Meckling’s (1976) pioneering piece of writing recommending their conjecture of the company. Within this paper an argument is offered as to why these predicaments occur inside the ‘nexus of contracts’ that Jensen and Meckling illustrate as portraying the contemporary company and how directors and shareholders may operate to manage these costs to make the most of company worth. The key pieces covering these parts where director’s attentions are probable to deviate from ...

1. Process Management – an operating system manages various activities which include system and user programs. The system programs include file servers, name servers, printer spoolers, among others. In process management, an operating system performs the following activities: i. Process communication mechanisms

ii. Process synchronization mechanisms

iii. Deadlock handling mechanisms

iv. Both the creation and deletion of system and user processes

v. Both the suspension and the resumption of processes.

2. Memory Management: - the main activities of an OS here include

i. Allocation and de-allocation of memory space

ii. Decision making on the processes to be loaded in ...