What Are We Trying To Accomplish?
CQI (Continuous Quality Improvement) is a philosophy that emphasizes a culture of improvement in an organization. CQI involves the use of structured planning approach for evaluating the current processes of practice with an aim of improving the process and the systems. We are trying to improve create changes that would improve the system and the processes (Norman, Provost, and NolaN, 2009).
How Will We Know That a Change Is an Improvement?
The Plan-Do-Study-Act (PDSA) cycle encompasses systematic series of steps that can be used to gain valuable knowledge about the continued improvement of a process or a process. The Plan step involves identification of a purpose or a goal, ...
