Part One: Need Identification and Specification
Question 1: First question will be asked to the client about the type of hardware and software it requires for the set-up of operations. Rationale: The rationale behind the question is to ascertain the basic need of the client to purchase a standard or special equipment.
Question 2: Second question that will be asked to the client is about the quality of the hardware and software.
Rationale: The rationale behind asking the question is to determine the level of quality required by the client in comparison to cost.
Question 3: Third question is about the quantity of the hardware and software required to train the customer representatives.
Question 4: Forth question will be asked about the person that will be involved in the training of the customer representatives. Rationale: The rationale behind the question is to determine the ...
