1. When staff work together as a team they can complement each other and deliver a consistent level of service.
True
2. A key to creating a team environment is recognising both team and individual contributions to achieving the goals of the group.
True
3. Simple rules can apply to any interpersonal relationship, but are essential for a leader. What are four simple rules that apply to leaders? 1. Focusing on creating positive partnership with subordinates in order to increase the quality of cooperation with them. 2. Paying particular attention to the ideas, needs, and problems of employees in order to ...