Timberjack Parts: Packaged Software Selection Project.
The case study “Timberjack Parts: Packaged Software Selection Project” discusses the process of selecting a packaged software for Timberjack, that could be used by the company globally. Timberjack is the leader in manufacturing professional logger equipment and machinery. The company has two service parts operations departments, one in Sweden and the other in the USA. The list of the requirements for the software package from both offices included UNIX software platform, strong support both in Europe and in the USA and excellent experience of the current wholesale users. Their goal, however, was to find a vendor, who would be able to provide ...
