Introduction
Training and development has become an important part of human resource development in any organization. In the public sector, training and development is important because it helps in maintaining and improving the capability and capacity of the sector’s workforce in delivering services. Right now, Malaysia is strategizing on achieving the goals, vision, and objectives that are stated in the country’s macro policies and development document. For this reason, the public sector is supposed to play a vital role in ensuring that it acts as the pace setter, regulator, strategic integrator, and facilitator in achieving the requirements of ...