Introduction
One of the more prevalent business concepts today is the idea of “employee engagement”. The conventional wisdom points out that an “engaged” employee is an employee who is happy about his work and because of this enthusiastic view, will be working at a state that serves the business organization’s interests. There is a difference between employee satisfaction or employee motivation and employee engagement. Employee satisfaction is defined as an employee being satisfied with his daily tasks. This employee has needs and these needs are addressed by the organization he works for. Employee satisfaction means fulfilment but does not guarantee that ...