Human Relations is a study of employee behavior and human problems at the workplace, encompassing effective ways of building and maintaining long-term relationships between people in any kind of working environment: handling arising problems and resolving conflicts with co-workers or customers, being courteous, friendly and adaptable to fellow workers, and creating a healthy organizational climate in which every employee is motivated to work productively (Lamberton & Minor-Evans, 2009).
Positive Human Relations at the workplace are of great significance to any organization. Each employee from an ordinary worker to a top-manager is evenly important, since all of them are involved in the functioning ...
