INTRODUCTION
Thesis: Communication accommodation theory (CAT), speech codes theory and Peplau’s interpersonal theory provide three distinct means by which greater communication can be accomplished within health care contexts. I. COMMUNICATION ACCOMMODATION THEORY (CAT)
modifying communication behavior to resemble behaviors of partners in international interactions
CAT in health care communication
allows practitioners to behave in a more complementary manner to patients, emphasizes patient-as-central focus and facilitates more productive interpersonal dialogue Research indicates health professionals using CAT more attentive to emotional needs of patients, used greater emotional expression and offered more nurturing discourse (Watson & Gallois, 2009). II. SPEECH CODES THEORY
The way groups communicate according to communal factors
Relates to age, race, society, gender, ...
