KMS Design Intervention in Banking Industry
Introduction Banking institutions are under significant competition and pressures emanating from the market. Due to these reasons, banking organizations may experience credit reduction growth to private sectors, poor investments, high-interest rates, and inadequate management of risks. However, banking businesses would lose meaning without customers. Ensuring good relationship with clients contributes to the developments of any particular organization. Business systems that invest in customer knowledge concerning services that they offer stand a chance for future innovation. Surviving institutions retain valuable and accurate information from the profiles of their individual clients. These may include needs, demands, and wants of the specific ...