Part I
Communication: The nurse did not use a polite tone as she was communicating to her patient. The nurse used a hostile tone and it appears that she was yelling at the patient. The nurse made the patient feel frightened and inhibited. Rationale: The patient will feel threatened and may become uncooperative if the patient if an impolite, hostile tone is used. Treatment goals may be impaired if the patient feels frightened or intimidated.
Appropriate Action
The nurse should always act professionally
Cultural Competence The nurse failed to greet everyone in the room The nurse failed ...
