Introduction
Natural disasters (e.g. forest fire, hurricane, tsunami) and persistent terrorism attacks remind companies, guests, and staffs of the hospitality industry to be ready for all forms of emergency. Security is not confined to only one element. Rather, it has been categorised into different kinds ranging from property damage prevention to potential injury and death within the hotel vicinity. To enhance security, numerous hotels have used closed circuit televisions, smoke detectors, fire sprinklers, and electronic locks. Hence, there are three types of security, namely, security of systems, security of persons, and physical aspects (Kusluvan et al., 2010). This paper discusses ...