Operation Management
Introduction The follow-up system for the current and new clients and customer is one the most important element in the success of the business. Therefore, the companies use different method to keep the satisfaction level of the customer at the favorable level. The most commonly used techniques today are single server and multiple-server waiting line methods. (Harrington, 2000)
Question 1
The single server waiting line means that the company, business or any organization is serving or assisting one client at a time. The daily life example of this method is the barber at the shop and the drive through facilities of ...
