A. The preparation of Scarlet Hospital to compete with future challenges:
The main concern of the CEO Timothy led Scarlet Hospital was the opening of highway services in the area near to their operation between a limited community, Walnut Grove and the complicated metro city, Salem. The CEO was mainly concerned because the initiation of these services could lead the patients to move out of Walnut in lieu of sophisticated medical services in the metro area. This means that the exposure of the customers for choice is increased. Thus, with the announcement of a highway service, the CEO called upon a meeting for the senior management so that they could ...