Abstract
The quality management process in a process by which the quality of the products that are delivered to the clients is managed to make sure that it is the best. This process is very important considering that clients will always opt to go for products that are of the best quality; thus increasing the profit margins that the company will experience. Some of the quality management processes commonly used in companies today are TQM, ISO 9000, and Six-Sigma (Shankar, 2009).
Introduction
The company is this scenario has decided to use six-sigma as its quality management process so as to eliminating any ...
