Introduction
Glorious Hotel (Glorious) is a small family run hotel located in the popular ski resort of Leysin Switzerland. The hotel is currently run by the third generation of its founders. The hotel focused on a niche market of skiers who visit Switzerland every winter. Rather than just being a hotel that offered boarding services, it also had a small spa to cate to the needs of the hotel’s visitors. The hotel also had a small bar that also accepts visitors who do not used it boarding services. With a boarding capacity of just 40 rooms, the revenues of the hotel were limited. However, since ...
